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Shipping & Guarantees

Shipping

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*Shipping is FREE for retail orders shipped to US addresses if your order is $50 or more.  Otherwise, we charge $7.95 for the cost of shipping.  All shipping options are available during ordering.

Orders are shipped within 24 hours of receipt during normal business hours (M-Sa).  Same day shipment require orders to be placed by 9 AM EST (for USPS) and 1 PM EST (for UPS).  FedEx may take 24 hours, depending upon time or order.

We primarily ship via US Priority Mail (or for large orders we may use UPS ground or FedEx ground) for shipments to the US.  Other shipping options are available and are shown on our website during ordering.  Additional charges may depend upon the service you select and location.  We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Our Guarantee & Returns Policy

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All of our products are 100% guaranteed to meet your satisfaction.

If for any reason, within 30 days of purchase, you are dissatisfied with the product, we will gladly refund your purchase price.  We naturally request the reason so that we may improve our products and/or service.  We very, very rarely have a return or a complaint.  
You do not have to return the product if you are not satisfied, we will still give you a full refund. If unopened, or if there is a problem with the product, we would like to have it and will gladly pay for the return shipping costs (and send you a postal return label).

Please Contact Us if you have ANY problem with the product. We will respond quickly.

 

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